Terms of service
Last updated: July 20, 2026
Welcome to The Starter Co. By accessing or using our website, you agree to these Terms of Service.
About Us
The Starter Co carefully curates and assembles university starter kits containing products sourced from reputable suppliers to help students move into university accommodation with confidence and convenience.
Products
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. As some products may occasionally become unavailable, we reserve the right to substitute an item with one of equal or greater quality and value where necessary.
Pricing
All prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable.
Prices may change without prior notice.
Orders
An order is only confirmed once payment has been successfully received.
We reserve the right to refuse or cancel an order where payment cannot be verified, fraudulent activity is suspected, or a product is unavailable.
Payment
Payment must be received in full before any order is processed or shipped.
Returns and Refunds
Please refer to our Return & Refund Policy for information regarding returns, replacements, and refunds.
Intellectual Property
All website content, including our logo, branding, graphics, text, photographs, designs, and other materials, belongs to The Starter Co unless otherwise stated.
No content may be copied, reproduced, distributed, or used without our prior written permission.
Limitation of Liability
To the maximum extent permitted by law, The Starter Co shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the relevant order.
Privacy
We are committed to protecting your personal information and handling it in accordance with the Protection of Personal Information Act (POPIA).
Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes become effective once published on our website.